PMT supplied project management resources to supplement the in-house Avaya team. An on-site PMT Project Manager was responsible for managing all aspects of the projects. This involved project planning, execution, control and closure. Key tasks included, scope verification/definition, determining internal resource requirements, staff acquisition, schedule development, change management, as well as contract & administrative closure. The projects were successfully completed on-time from project initiation through customer cut-over.

PMT assisted Avaya Communication in successfully supporting solution delivery demands during peak periods meeting or exceeding the expectations of internal and external stakeholders.