PMT staff conducted an assessment of the project management function within Tufts Health Plan’s IS department. Utilizing the best practices of the organization and standards developed by the Project Management Institute (PMI), a standard methodology was established throughout the organization. A Project Management Office (PMO) was established to provide training, coaching and mentoring to project managers.

PMT staff created a project management structure where projects receive buy-in from senior leadership, are aligned with the strategic direction of the organization, and will end on-time and within budget. As a result, over 200 project managers began utilizing a skills-based approach applying standards and employing tools based on their level of experience, while creating a minimum level of competency and standardization throughout the organization.