PM Technologies, was contracted to lead the development and the implementation of an entirely new platform for the development, operation and support of common use self-service airline check-in applications for SITA. This included program management of all stages from prototype to pilot applications developed for customer adoption to production.
Our team provided program and project management leadership to drive requirements
development with business units, program execution, budgetary controls, change management, process development, support modeling, infrastructure design and the implementation for the New Way Application Framework (NWAF). The finished product marketing name for NWAF is SITA iCheck.
PMT also provided customer facing program management for the development of pilot applications to prove the capabilities of NWAF methodology and tools for each delivery channel, such as kiosk and the web.